Village of Bartlett
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Water Service
To begin or terminate water service, call Bartlett Village Hall at 630-837-0800. One monthly bill is sent for both water and sewer service. If payment is not made by the due date, a penalty equal to 10% of the bill will be added.
A 10% discount is available to senior citizens at 65 years of age or older; information for the senior discount is available from the water department.
Water bills may be paid:
~ at the Main Office during regular business hours (Monday - Friday, 8:30 a.m. to 4:30 p.m.) or, if paying by check, through the outside, drive-up depository box (light grey) located just northeast of the front door of Village Hall.
~ you may also Pay Your Bill Online.
~ Learn how to setup automatic payment of your water bill.
To add a tenant’s name to the account for water and sewer service, the Tenant Application for Residential Water & Sewer Service form must be completed and submitted to the Water Department. The information will also be used to contact the owner when the tenant requests a final bill.
Please contact the Water Department, 630-837-0800, if you have any questions.
Paperless Water-Sewer Bills
The village offers you the ability to help protect the environment by choosing to receive your utility bill via email. You will need a couple of pieces of information from an existing bill to sign up -- your account number and your customer number. Use this link for more information & to sign up:
Sign Up for Paperless Water-Sewer Bills
Monitor Your Water Usage
In early 2026, the village launched a new consumer water portal to help you take control of your water usage. Access your water consumption data 24/7 from any device with internet access and learn more about your water use habits and gain peace of mind.
- View and manage your water usage 24/7 with an intuitive dashboard featuring charts and graphs
- Access easily from any desktop, laptop, tablet, or mobile device
- Monitor multiple properties from one account
- Manage multiple meters to get a better understanding of your water usage
- Set out-of-town alerts to monitor consumption and detect potential leaks
- Create water threshold alerts to set a water budget, help save water, and eliminate bill surprises
Go to bartlettil.my360-app.com to activate your Village of Bartlett portal account. You will need your account number and either your full name or street address.
Water & Sewer Rates
A water and sewer rate study by Stantec Consulting Services, Inc. determined that the Village must replace 1% of its watermains annually and invest $1.1 million per year in sewer maintenance. To fund these critical infrastructure projects, the Village Board has approved a water rate increase of 8% and a sewer rate increase of 5%, effective May 1, 2026.
The study also recommended a more equitable rate structure based on consumption. By utilizing a base charge tiered to meter size, and a tiered structure for residential users, the system now ensures that heavy users pay their proportionate share.
To ensure continued fiscal oversight, these rates will be reviewed and adjusted annually during the budget process. Read more about the projects here: CIP Budget (Interactive Capital Improvements Program Budget)
Water Rates:
Residential rates are now based on a tiered structure to promote conservation, with the "minimum bill" replaced by a base charge determined by meter size. Please see the tables below for specific charges.
| Meter Size (Inches) | Charge |
| 5/8 x 3/4 | $15.47 |
| 1 | $25.79 |
| 1.5 | $51.58 |
| 2 | $82.53 |
| 3 | $180.54 |
| 4 | $324.97 |
| 6 | $670.42 |
| User Type | Usage Rate (gallons) | ||
| 0-3,000 | 3,001-6,000 | 6,000+ | |
| Residential | $9.75 | $13.00 | $15.75 |
| Non-Residential | $11.40 | ||
County Sewer Rates Explained: The sewer portion of your monthly bill depends on which county your household is in because wastewater is treated differently in each county.
In Cook County, wastewater is treated through the Metropolitan Water Reclamation District (MWRD). Residents who live in Cook receive a lower monthly sewer charge from the Village of Bartlett because they partially pay for wastewater treatment services with a separate line item from the MWRD on their annual property tax bill.
In DuPage County, wastewater is treated locally at the public works facility. DuPage residents' only charge for wastewater services is on their monthly water bill.
When possible, sewer rates are structured so infrastructure improvements that impact DuPage are funded largely by DuPage County residents and projects that impact Cook County are funded largely by Cook residents. Kane County residents are also billed a proportionate amount for sewer service.
Sewer Rates: Sewer rates are now based on meter size. See the table below for specific charges per county.
| Sewer Meter Charge by County | |||
| Meter Size (Inches) | Cook | DuPage | Kane |
| 5/8 x 3/4 | $8.78 | $18.81 | $2.11 |
| 1 | $14.63 | $31.35 | $3.51 |
| 1.5 | $29.25 | $62.69 | $7.02 |
| 2 | $46.81 | $100.31 | $11.23 |
| 3 | $102.39 | $219.42 | $24.57 |
| 4 | $184.30 | $394.96 | $44.23 |
| 6 | $380.28 | $814.94 | $91.27 |
| Sewer Rate Components By County | |||
| Rate Component | Cook | DuPage | Kane |
| Treatment (including Capital/IEPA loan) | - | $2.76 | - |
| Collection | $2.28 | $2.2.8 | $2.28 |
| Devon Bonds | $0.84 | - | - |
| Total Usage per 1,000 Gallons | $3.12 | $5.04 | $2.28 |
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